ShopperBoard Pte Ltd ("ShopperBoard," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you access the ShopperBoard platform, visit our website, or engage with our B2B fashion sourcing services.
1 Information We Collect
We collect information that you provide directly, data generated through your use of the Platform, and information from third parties.
- Account and Profile Data: Name, email address, company name, business registration number, job title, and account credentials.
- Business Information: Company descriptions, product catalogs, MOQs, certifications, factory details, and digital showroom content.
- Communications: Messages, inquiries, quotations, and support tickets submitted through the Platform.
- Usage and Log Data: IP address, browser type, device information, pages visited, features used, and interaction timestamps.
- Cookies and Similar Technologies: See our Cookies section below.
2 How We Use Your Information
We use your information to operate, improve, and secure the Platform.
- To provide and maintain Platform services, including supplier discovery, buyer inquiries, and digital showroom features.
- To verify supplier accounts and display verification indicators to buyers.
- To facilitate communication and transactions between buyers and suppliers.
- To send service updates, platform notifications, and marketing communications (where permitted and with opt-out options).
- To analyze usage patterns, troubleshoot issues, and develop new features.
- To detect and prevent fraud, security incidents, and other harmful activities.
- To comply with applicable laws, regulations, and legal processes.
3 Data Sharing and Disclosure
We do not sell your personal information. We may share data in the following circumstances:
- With Other Platform Users: Your business profile, product listings, and contact information are visible to registered buyers and suppliers as necessary for marketplace functionality.
- Service Providers: We engage trusted third parties for cloud hosting, data analytics, email delivery, and customer support. These providers process data only on our behalf.
- Legal Compliance: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
4 Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit and at rest, access controls, regular security assessments, and staff training. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
5 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your account is closed, we may retain certain information for legal, accounting, or fraud prevention purposes for a limited period.
6 Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access and Portability: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to our legal obligations.
- Objection and Restriction: Object to or restrict certain processing activities.
- Marketing Opt-Out: Unsubscribe from marketing emails using the link provided in each message.
- Cookie Preferences: Manage non-essential cookies through your browser settings or our cookie preference center.
To exercise these rights, contact us at [email protected].
7 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content.
- Essential Cookies: Required for the Platform to function securely.
- Functional Cookies: Enable features like saved preferences and login sessions.
- Analytics Cookies: Help us understand how visitors interact with the Platform.
- Marketing Cookies: Used to deliver relevant communications and measure campaign effectiveness.
You can manage your cookie preferences at any time. Most browsers allow you to refuse or delete cookies through their settings.
8 International Data Transfers
ShopperBoard operates globally. Your information may be transferred to and processed in countries outside your country of residence, including Singapore and other jurisdictions where our service providers are located. We ensure appropriate safeguards are in place to protect your data during international transfers, in accordance with applicable data protection laws.
9 Children's Privacy
The ShopperBoard Platform is designed for business professionals and is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete such information.
10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or Platform features. We will post the revised policy on this page with an updated date. We encourage you to review this policy periodically. Continued use of the Platform after changes constitutes acceptance of the revised policy.
-aNi1pcLWWRtUr2Sb5KbOsNtzRz2oZ6.png)